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FAQsGeneral Information: What are Phone and Fax numbers of the Horizon Carbide Tool?
How do I get to Horizon Carbide Tool? Horizon Carbide Tool, Inc.
Who do we contact for technical assistance?Dave Ehle
Is there a Horizon Carbide Company directory?Yes, Click here Is Horizon Carbide going to bar code its products?Yes, we are developing a new bar code system. If an uncoated tool is in stock, how long will it take to coat it?It takes approximately 7 days. Can I, an end user, purchase Horizon Carbide Tool products direct from Horizon Carbide?No, Horizon Carbide Tool products are available only through authorized distributors. Are all Horizon Carbide tools manufactured in the USA?Yes. Does Horizon Carbide Tool re-grind tools?Yes. Does Horizon Carbide Tool offer metric sizes of tools?Yes. What are the hours I can call to inquire about technical support or if I need to place an order? Our order desks are open from 6:00am to 4:00pm Arizona Time. Monday through Friday.
What service do you use to ship orders?United Parcel Service is our standard shipper. If you require a different method of shipment please let us know. Charges will vary depending on your choice of service. What if the product I order is not in stock?We do not backorder without your prior consent. If an order you placed cannot be shipped complete within 3 business days we will contact you and you may cancel the order if you desire. Do you ship International?We can ship International but do to the varying shipping costs and customs regulations all International orders are handled personally by phone. We do not process International orders online. Policy and Pricing Questions: Does Horizon Carbide Tool prepay freight?Yes, on orders valued at $100.00 or more. For more Questions Click Here Does Horizon Carbide Tool have a minimum order?No. |
| Horizon Carbide Tool, Inc.- 2404 S. Industrial Park Ave. - Tempe, AZ 85282 Toll Free: 800.968.0957 - Tel: 480.968.0957 - Fax: 480.968.8042 |
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